Install and pin the app

After this section, HIT Phone is installed and pinned on the left rail of Teams for users in scope of the policy.

Note: if you already use custom app policies or targeted assignments, the steps may differ. Adapt to your tenant layout.

a. Open Teams app setup policies

Open Teams app setup policies (Teams admin center / app policies, depending on your portal).
Select the Global policy (or the policy you target for rollout).

Global policy and pinned apps

What the image shows: the Global policy row plus, on the same screen, the Pinned apps area and Add apps — use this single screenshot for the first two steps.

Search terms: Teams Global policy · pinned apps · Add apps

b. Add a pinned app

On the same page shown above, scroll to Pinned apps.
Click Add apps.

c. Search and confirm HIT Phone

In the side panel, search for HIT Phone.
Click Add next to the result.
Click Add again at the bottom of the panel.
Confirm in the dialog shown.

Search HIT Phone in policy

What the image shows: search field and HIT Phone result to add

Search terms: Search HIT Phone · policy side panel

Confirm adding HIT Phone

What the image shows: confirmation detail after adding HIT Phone in the panel

Search terms: Add HIT Phone · confirm in side panel

d. Review the rail and save

Review the pinned apps rail so HIT Phone is listed.
Click Add at the bottom if you are still in the confirmation flow.
Click Save to persist the policy.

HIT Phone list before save

What the image shows: side panel with HIT Phone under Apps to be added, before Save — distinct from the search modal in the step above

Search terms: Apps to be added · HIT Phone in list

Save policy button

What the image shows: Save button detail at the end of the admin flow

Search terms: Save button · Global policy

Propagation delay: changes may take several hours or apply on the user’s next sign-in.